Our Promice
ava and grace would like you to come back to our site again or perhaps tell a friend, so we are committed to ensuring you receive the very best in customer service.
- All orders will be delivered within three working days.
- All bags will be beautifully gift wrapped.
- All customers will receive an ava and grace catalogue so you show your friends and family.
- A member of the ava and grace team will call to ensure you receive your order and that you are happy with your purchases.
- We have a policy that allows customers to return their purchase within seven days if they decide it is not for them. Just call ava and grace and we will arrange to pick it up.
- All customers will be placed on the ava and grace database to receive information about special offers or new products. Just get in touch if you do not want to receive this information.
If you do not feel you have received a first class service, please get in touch with one of the ava and grace team and we will try our very best to help you.
Helen Barklam
Creative Director
ava and grace
ava and grace - classic leather handbags